The Bass & Meineke Automotive Guide To Vehicle Diagnosis

Posted May 21, 2013 2:40 PM

Why is my check engine light on?

Modern Pasadena vehicles have several computers on board that control all kinds of things like engine functions, transmission shifts, traction control, anti-lock brakes, stability control, emissions – and on some vehicles, even steering, braking and the throttle.

Think about that for a minute – things that used to be controlled by simple mechanical connections now have electronic controls that rely on computers, software and sensors. It’s no wonder that when something goes wrong with their pickup truck it can be pretty complicated for Pasadena auto owners to track down the source of the problem.

To help your Bass & Meineke Automotive technician figure out what’s wrong, your pickup truck is equipped with on-board diagnostics. The Check Engine Light comes on to tell you there’s a problem and the engine management computer stores a trouble code. Your family owned and operated Bass & Meineke Automotive technician connects a scan tool to your vehicle’s diagnostic port and retrieves the trouble codes as well as other important data.

Trouble codes are like clues for the Houston/Pasadena technician to follow as he diagnoses what’s wrong with your pickup truck. In a way, it’s like going to your Pasadena doctor with a problem. She’ll run some additional tests and gather the information she needs to make a diagnosis and form a treatment plan. How much a vehicle diagnosis costs at Bass & Meineke Automotive in Pasadena depends on how much time it takes to sort out the symptoms and find the underlying problem.

Give us a call

Bass & Meineke Automotive
713-473-5543
202 Pasadena Blvd.
Pasadena, Texas 77506


Posted in the Diagnostics category


ICE - In Case Of Emergency In Pasadena Texas

Posted May 15, 2013 12:28 PM



Sometimes the unthinkable happens in Pasadena Texas. A terrible accident and those involved aren't able to provide rescuers with emergency contact information.

You have people in the Pasadena Texas area who you'll want to be contacted to arrange help, give consent to treatment, and inform paramedics of medical conditions, allergies or medications.

Too often, our Texas police and rescue workers must sift through pockets, glove compartments, wallets, purses and cell phone directories for clues – often wasting precious time.

A brilliantly simple solution is now spreading around the globe: ICE. ICE – standing for In Case of Emergency, is a way to identify emergency contacts in your cell phone directory.

Simply put 'ICE' before a contact name in your cell phone, like 'ICE – Dad', 'ICE – Nancy', or 'ICE – Doctor Roberts'. Rescuers will be able to quickly identify your emergency contacts, saving valuable time.

Bob Brotchie, a Cambridge, England paramedic came up with the idea and started a promotional campaign in England in 2005. This powerful idea is now being heavily promoted in Pasadena Texas and in other countries. Rescue workers all know of how many times they are unable to find a wallet or purse on an accident victim, yet they are seldom without their cell phone.

There are national and worldwide disaster databases, but participation can cost up to two hundred dollars a year. 'ICE' is free to the 276 million cell phone users in the U.S.

It is easy and just takes a few minutes to designate some ICE contacts in your cell phone. Remember to keep the listings current.

Please join Bass & Meineke Automotive in getting the word out. Help us put Pasadena Texas on ICE!


Posted in the Monitoring System category


Odometer Rollback On Your Pasadena Texas Auto

Posted May 9, 2013 3:00 PM



How do you know if an odometer is telling the truth?

Well, back in '86, Congress passed the Truth-in-Mileage Act to protect Texas consumers against mileage fraud. It says a Texas seller must certify the mileage reported is the Actual Mileage.

To have your odometer checked in Pasadena Texas, stop by Bass & Meineke Automotive:

Bass & Meineke Automotive
202 Pasadena Blvd.
Pasadena, Texas 77506
713-473-5543

If it isn't, the seller must say why; like maybe the odometer is past its mechanical limits. Some older odometers only go to 99,999 miles and then start over at 0. Or, the odometer has been tampered with, broken or replaced.

If the seller tells you the mileage isn’t accurate, there’s not much chance of putting a good number to it; And there’s the unscrupulous seller who claims the reading is true, but it’s not so. What can you do?

First, you can go to www.CarFax.com, where for a small fee, they’ll give you a comprehensive vehicle history search on your pickup truck, showing local Pasadena Texas ownership history, accident reports, total-loss events, Manufacturer buybacks, Lemon reports and warranty status.

You can get a mileage history by checking with the local Pasadena Texas DMV (or wherever you happen to be) and other verified sources looking for inconsistencies in the mileage reported when the car’s bought and sold. If there are signs odometer rollback, now you’ll now.

If so, proceed with caution. Or, negotiate a lower price. Or just walk away. There’s always another.


Posted in the Older Vehicles category


The Right Automotive Fluids For Houston/Pasadena Drivers

Posted May 2, 2013 1:49 PM

What grade of oil should I use?

All those automotive fluids can be confusing for Houston/Pasadena car owners. Recent years have brought new grades of engine oil, types of transmission fluid, coolant, and brake fluid. The right fluid protects your vehicle and helps it perform at its best. The wrong fluid won’t work as well for Pasadena car owners and could even cause damage.

In addition to new grades of engine oil, many pickup trucks now leave the factory with synthetic oil. Houston/Pasadena car owners should always use the recommended grade and type of oil in their engine.

All coolant, also called antifreeze, used to be green. Now there are several other colors of coolant sold at Bass & Meineke Automotive in Pasadena. Each type is designed to protect the cooling system components that are particular to your vehicle. The wrong stuff can void your pickup truck cooling system warranty and could even cause engine damage.

Most passenger vehicles on Pasadena roads today use either DOT 3, DOT 4 or DOT 5 brake fluid. Your pickup truck power brake system is specifically designed to use ONE of these types – you need the right one. Higher numbers do not necessarily mean a higher, upgraded fluid.

Now, the vital thing is knowing that your vehicle requires specific grades and types of fluids and that using the right fluids is good and using the wrong ones is bad. Once you’ve got that down, it’s easy to remember to check with your family owned and operated Bass & Meineke Automotive tech or pickup truck owner’s manual to find out which automotive fluids to use.

Give us a call

Bass & Meineke Automotive
713-473-5543
202 Pasadena Blvd.
Pasadena, Texas 77506


Posted in the Fluids category


Engine Air Filter From Bass & Meineke Automotive

Posted April 24, 2013 10:01 AM



You may have found yourself in the following situation: You go to get your oil changed and the service adviser at Bass & Meineke Automotive recommends you get a new engine air filter. You say yes, but because you didn't know what an air filter is or what it does, but you were too embarrassed to ask.

First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information from any of our Bass & Meineke Automotive staff. It's your money and you have a right to understand what you're paying for.

Let's review what an air filter does:

Air is the focus of this discussion. What is the air like outside in Pasadena right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in Texas with hay fever can tell you that there's plenty in the air that you can't see. Well, it's the engine air filter's job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.

Bass & Meineke Automotive
202 Pasadena Blvd.
Pasadena, Texas 77506
713-473-5543

In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It's no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn't clean as well. It can't move enough air to create good suction. A clogged engine air filter is the same way - the engine can't get enough air to burn the fuel efficiently. That means less power and wasted gas.

That's why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it's very dusty or where there's lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you'll need to replace it soon - like at your next oil change.

Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.

The better your car breathes, the better it runs - kind of like people. And don't worry - if you have a question or don't understand a recommendation just ask.


Posted in the Fuel System category


Recommended Pasadena Service Intervals

Posted April 16, 2013 11:59 AM



Everyone in Pasadena Texas knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – "Everything’s fine, see you in six months." Or "You’ve got a small cavity starting, let's schedule an appointment to take care of it." By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Bass & Meineke Automotive
202 Pasadena Blvd.
Pasadena, Texas 77506
713-473-5543

Following the manufacturer's recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing ...you get the point.

Every item has a recommended interval and it's hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in Pasadena Texas.

And if you have more than one car or pickup truck, the complexity is multiplied. You'd need a computer to keep track of everything. Well, that's how your Pasadena service center does it. They subscribe to automotive databases that have your vehicle's recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it's all in the computer.

Well, it's not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our Pasadena Texas area need to be taken into account. Talk about these things with your service advisor at Bass & Meineke Automotive and you may decide that the severe service schedule in your owner's manual is more appropriate.

Since anything that's not highway driving in moderate weather is considered severe, most of us do at least some of that around Pasadena Texas and it should be taken into consideration.

Let's take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That's why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It's easy to think, "Gee, I've only driven 2,000 miles in the last 3 months. I can wait on that oil change." But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it's just sitting there.

A lot of people in Pasadena Texas don't realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it's clogged up because you haven't changed it, it can't trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think 'Vaseline'. Obviously, sludge doesn't lubricate. It can also clog small oil passages so that all the parts don't get properly protected by the oil. That'll lead to premature wear.

If you've missed some oil changes, don't despair. Just talk with your service advisor at Bass & Meineke Automotive. Fess up – you'll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in Pasadena Texas.

Take a look at the auto tips video in this post for more information.


Posted in the Service Intervals category


Ethics of Automotive Repair in Pasadena

Posted April 10, 2013 10:25 AM



We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Pasadena automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in Pasadena has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Pasadena automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Pasadena service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your Pasadena automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Bass & Meineke Automotive says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Bass & Meineke Automotive would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle's manufacturer
  4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.


Posted in the Service Standards category


What Pasadena Automotive Service Consumers Should Know

Posted April 3, 2013 1:26 PM



There are some things Houston/Pasadena consumers should know about Pasadena automotive service and repair. First and foremost, Bass & Meineke Automotive cares about you and your family’s safety. And we really appreciate your business. Bass & Meineke Automotive in Pasadena wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Bass & Meineke Automotive need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Deer Park or LaPorte driver may not realize the business and environmental regulations Bass & Meineke Automotive must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Houston/Pasadena restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Bass & Meineke Automotive. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Pasadena customers are happy to see them succeed as a Texas automotive business.

Contact Bass & Meineke Automotive to learn more about our extensive auto service training.
You can find us at:
202 Pasadena Blvd.
Pasadena, Texas 77506
Or call us at 713-473-5543

Your Pasadena service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Houston/Pasadena area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Bass & Meineke Automotive appreciates this great review of automotive service from AutoNetTV.


Posted in the Service Standards category


Professional Fuel System Cleaning

Posted March 29, 2013 10:15 AM



Getting enough fuel to your engine is very important for performance, fuel economy and safety. In order to accomplish this, your fuel system needs to be clean.

Today’s production cars have fuel injectors, rather than a carburetor. The injectors need to be cleaned from time to time in order to deliver the fuel with the correct pressure, spray pattern and volume.

You can buy fuel system cleaners that you just pour into your gas tank that can help maintain an already clean fuel system, but can’t do a major cleaning. For that, you need to see Bass & Meineke Automotive. They have the tools and chemicals to do the job right. Bass & Meineke Automotive can remove particles, gum and varnish from your fuel system and get those injectors running cleanly and efficiently.

You'll find Bass & Meineke Automotive at 202 Pasadena Blvd. in Pasadena, Texas 77506. Or just give us a call at 713-473-5543 to schedule an appointment.

You’ll enjoy more power, better gas mileage and reduced exhaust emissions. The cleaners also help prevent rust and corrosion in your fuel system and lubricate vital engine parts.

And, as with all maintenance, it can help prevent costly repairs that can happen because you didn’t take preventative steps. Check with your service technician at Bass & Meineke Automotive and see when your car is scheduled for a fuel system cleaning.


Posted in the Fuel System category


Wheel Bearings

Posted March 21, 2013 11:48 AM



Let me start by saying that your wheel bearings keep the wheels on your vehicle. Did that get your attention? In this article we’ll discuss more about wheel bearings and how you can keep them doing their very important job while you drive around Deer Park Texas.

Come see us at: 202 Pasadena Blvd. Pasadena, Texas 77506

Wheel bearings are pretty simple parts. They’re made of high quality steel and are engineered to last 100,000 miles or more if properly cared for. The bearings do two very important jobs: First they allow the wheel to freely rotate with as little friction as possible. Second, they support the weight of the vehicle. For example, if your car weighs 3,600 pounds, each wheel has to support approximately 900 pounds. That’s a lot of heavy lifting over many, many thousands of miles.

Even though wheel bearings are relatively simple, they need to be in near perfect condition to do their job. The bearings are packed with heavy grease to lubricate and protect them. A seal keeps the grease in and water and dirt out. It’s when the seal starts to leak that problems begin. The grease can become contaminated; causing the wheel bearings to overheat and ultimately fail.

The first sign that your wheel bearings are in trouble is an unusual noise coming from a wheel. It could be a chirping, growling, rumbling or a cyclic sound. The noise could get louder or even disappear at certain speeds. Your technician at Bass & Meineke Automotive can inspect for bearing wear by lifting the vehicle and checking for play in the wheel.

Now some wheel bearing assemblies are factory sealed. That means that they cannot be serviced – they can only be replaced. Those that aren’t sealed can be serviced on schedule. The bearings are removed, cleaned and inspected. If the bearings are still good, they’re re-installed – if not, they’re replaced. They are then packed in grease and a new seal is installed.

If your vehicle has a factory sealed wheel bearing assembly, the entire assembly needs to be replaced when trouble arises. Unfortunately, the parts are pretty pricy – but they usually last about 150,000 miles as long as the seals hold up.

Now, even a good seal cannot keep out water that’s exerting pressure on the seal. So if you’ve driven through hub deep water your bearings should be cleaned and repacked if they’re serviceable. If you have factory sealed bearings, you just need to watch for signs of premature failure.

If your wheel bearings can be serviced, your owner’s manual will recommend an interval, usually around 30,000 miles.

Now, if you have any sort of trailer, don’t forget its wheel bearings. They probably need to be serviced even more frequently. This is especially true for boat trailers that are used to launch the boat by backing it into the water. These should be serviced every year, usually at the end of the season so that the bearings don’t have the opportunity to sit and rust all winter.

So what happens if wheel bearings fail? Well, the wheel can literally fall off the vehicle. I don’t need to tell you how bad that could be. So check with your service advisor at Bass & Meineke Automotive and see if your vehicle’s wheel bearings can be serviced and when it’s recommended. Listen for warning signs. If you’ve been fording streams or puddle surfing after rainstorms, be especially vigilant.

Come by Bass & Meineke Automotive for a wheel bearing inspection, or for complete automotive repair. Call for an appointment at 713-473-5543


Posted in the Tires and Wheels category



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